Privacy Policy - SEFAWEB

1. Introduction

SEFAWEB ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Name and contact information (email address, phone number)
Company information (if applicable)
Project requirements and communication history
Payment information (processed securely through third-party providers)

2.2 Technical Information

We automatically collect certain technical information:

IP address and location data
Browser type and version
Device information
Website usage data and analytics
Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

Providing and improving our web development services
Communicating with you about projects and inquiries
Processing payments and managing billing
Sending marketing communications (with your consent)
Analyzing website usage to improve user experience
Complying with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

Consent: When you voluntarily provide information or opt-in to communications
Contract: To fulfill our contractual obligations for services
Legitimate Interest: To improve our services and website functionality
Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

With trusted service providers who assist in our operations
When required by law or legal process
To protect our rights, property, or safety
With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights (GDPR)

Under GDPR, you have the following rights:

Right of Access: Request copies of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

10. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Email: privacy@sefaweb.com

Phone: +30 6871580750

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.